Emily Glaser is a rising MBA2. Prior to Stern, she spent four years at Restaurant Brands International in communications and marketing for the Burger King brand. At Stern, Emily serves on Student Government and the Graduate Marketing Association. She loves dogs, musical theater, and hiking.
NYU Stern’s “Summer Internship Series” sheds lights into Sternies’ internships. Posts are written by rising MBA2s who are currently working at their summer internship.
This summer, I’m interning at BCG as a Summer Consultant. And that is a sentence I never expected for myself.
When I came to Stern, I was intending to recruit for brand management at a traditional CPG company. My background was in marketing at a fast food chain, and I was interested in continuing to grow my skillset as a marketer. But throughout the fall semester at Stern, I learned about the mysterious world of consulting and found work that truly interested me. I decided to challenge myself and took a leap of faith into a completely new career path!
But what do consultants do? What do YOU do, Emily? Great questions, Mom.
At the base level, consultants find opportunities for improvement at companies across the world and build them a path forward. We help when clients are too close to an issue to see things clearly or too busy driving the bus to fix the exhaust and carburetor at the same time. We’re problem solvers, guiding our clients hand-in-hand toward success.
And as for me specifically, this summer I’m staffed on an end-to-end transformation for a global personal care company. We want to help them listen to their customers better, interpret their needs, and efficiently deliver products that will improve their lives.
My portion of the case has been to analyze and improve the process they use to launch new products across their vast portfolio. I was incredibly nervous to come in as a new summer consultant and be given a topic to own from the first week – how should I know how they should launch personal care products? I only know about burgers and chicken nuggets! But the team has been incredibly helpful in guiding me through my research and analysis, and in only 5 weeks (so far) I’ve already learned an incredible amount. I’ve learned how to frame a high-level ambiguous problem and break it up into digestible questions that can be tackled individually. I’ve developed insights that spurred meaningful discussions with the client about strategic change. And I’ve learned the humility to always ask questions when you feel unsure.
The advice I’d give to MBA1s or those applying for business school is to always be open to learning. You may come to Stern knowing exactly what you want to be, but that can be upended in a moment. And that’s a good thing. There may end up being several different career paths to help you achieve your goals. You may even find new paths and opportunities that excite you! Being open to new paths led me to BCG, which has been one of my greatest learning experiences thus far. I’ll be returning full-time after graduation, and my goal throughout my career here is to always be open to listening and learning.