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It’s in the Structure: The Foundations of our Fashion & Luxury MBA Program

Professor Thomaï Serdari is an international luxury authority with a unique background encompassing design, humanities, and business. She specializes in luxury marketing and branding, helping clients launch and manage luxury brands with a focus on creative innovation.  As the Academic Director of the Fashion & Luxury MBA at New York University, she draws on her interdisciplinary training to foster the next generation of industry leaders.  Prof. Serdari’s expertise is reflected in her contributions to various publications like Luxury Daily and VOGUE Business. She is the editor of the academic journal Luxury: History, Culture, Consumption and the host of the POPULUXE podcast, exploring luxury through unique objects and stories of desire.  Her book, “Rethinking Luxury Fashion: The Role of Cultural Intelligence in Creative Strategy,” further delves into her method.

Popular belief holds that an academic spends her summer away from classrooms, books, and students. Nothing could be further from the truth, especially for those of us teaching in NYU’s Stern School of Business Fashion & Luxury MBA, a program that starts in mid-May. Ours is the first and only North American MBA focused on fashion & luxury, built on a unique curriculum designed to respond to changes in the marketplace.

It has been five years since we launched this MBA. Having been involved with the program since its inception and leading its academic content since 2019, I gladly paused for the milestone celebration. I had the opportunity to take short jaunts in the Northeast and Mid-Atlantic states over the summer and took the time to reflect on what makes this program special. Absorbing the architecture of the region crystallized for me an important realization.

There is a special type of ingenuity that is seen in the way early American homes were built. I am not referring to their foundations. What defines the integrity of these houses, what has helped them survive for almost four centuries is their fireplaces. They usually form a very strong core with hearths on three sides. The wooden house is then built around these hearths and the rooms are designed in such angles so that each fireplace is used to its maximum utility warming up the rooms around it but also those in subsequent expansions either up or out.

Remarkably, this is precisely the structure that has been put in place for each one of the candidates that chooses this program for career advancement.  The foundations are there, of course. After all, this is a Master’s in Business Administration degree taught in the same classrooms, by the same professors, with the identical material used to teach the core curriculum in NYU Stern’s full-time and Langone MBA programs. The foundations are those of a top ranking, global research institution in business. Even though fully attached to the MBA core curriculum, the F&L subject areas are enhanced with material that addresses specific challenges in the fashion, beauty, retail, and luxury sectors and helps students apply the frameworks they are learning to real market situations. Electives from Stern’s impressive roster of world-class innovative courses that help the business world embrace the future round up a candidate’s education.

The uniqueness of the program stems from its design as a three-sided hearth. Each side represents a different aspect of this structure: A. Our partners; B. A Fashion & Luxury Council; and C. A network of industry professionals from our own community. 

A. Our partners (companies like PVH, LVMH, Kering, Richemont, Estée Lauder Companies, High Snobiety, Tapestry, L’Oréal etc.) offer instructional support through live cases, on-campus visits to meet our students at conferences, coffee chats, and formal recruiting events (when these occur) and hosting at their headquarters and boutiques for us to gain a better understanding of the day-to-day challenges and breakthroughs, either in New York City or abroad.

B. The Fashion & Luxury Council consists of current and former executives with industry experience and a genuine interest in mentoring our students. With a one-on-one match based on common backgrounds and career goals, each one of the F&L Council members plays a pivotal role in helping our MBA candidates solidify their career direction, gain clarity over their recruiting approach, and grow the confidence needed to succeed. While traditionally fashion and luxury industries have groomed talent internally, today’s intense competition has contributed to a change of the guards and a new mindset that values and welcomes MBA holders as new recruits, the next generation of industry leaders.

C. Finally, in the last 12 years I have been teaching at NYU Stern, I have taught, mentored, and got to know many talented persons who are now happily employed in the industry and always happy to connect with the new Sternies, who are equally passionate about fashion, beauty, retail, and luxury. Our community of professionals is going strong, without even counting the rest of Stern’s global network.

If you intend to pursue NYU Stern’s Fashion & Luxury MBA, you should keep the visual of the three-sided hearth in mind while you envision a school year filled with unparalleled opportunities to learn about the industry and your role in it. The city’s fashion district, its adjacent industries of fashion shows and media, and the new economy of the city as a tech hub coalesce as the full expression of what drives the creative economies, right here, all around Gould Plaza. It all happens in New York City, the creative capital of North America, and a place we affectionately refer to as the “NYU campus.”

We will teach you the foundations. We will give you access to a three-sided hearth to ignite your journey. We will help you imagine the unique essence of your own blueprint in the now and into the future. What will your signature mark be as an industry professional?

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What I Wish I Had Known

Cecilia is a former  Fashion & Luxury MBA student, specializing in Brand Management. Prior to Stern, Cecilia worked at Wayfair as a Merchant, curating top tier products for Wayfair’s exclusive brands. Post-MBA, he/she plans to start at H&M in the Leadership Rotational Program. At Stern, she is involved in the Luxury and Retail club and enjoys cooking and traveling in her free time.

When I considered applying to Stern for the Fashion and Luxury MBA, I had done extensive research about the program, but even then, there were still things I did not know until after I started the program. After graduating and having time to reflect on my time at Stern, these are three major things that I wish I had known before going into the program, and I believe every future applicant should keep in mind before starting.

It’s Not One Size Fits All

First, I wish I understood that there was no “right” time to attend the program. When applying, I was extremely concerned about my 2 years of experience, and if that would be enough to make me a competitive applicant. After attending the program, and meeting all of my wonderful classmates and various members of the incoming class of 2024, I have come to learn that there is no one size fits all timeline for this program. The program gives you the opportunity to make the most of it, regardless of the position you are in professionally. Furthermore, every student, regardless of their professional experiences, brings in a strong perspective, and contributes to the class as a whole in different ways. This was a huge concern for me prior to applying to the program, and I wish I spent less time stressing about this particular detail. 

Jump Right In

The second thing that took me by surprise was how quickly the program ramps up, specifically within the summer. Since I had to relocate for the program, I had to find housing in NYC. When the program started, I was still solidifying my housing in NYC, living with my family just outside of the city for the first weeks of the MBA. I had originally anticipated that the program would start slowly, similar to how my college courses had progressed. Instead, the program ramps up pretty quickly, throwing you right into the action. It is an extremely exciting time, but also an extremely busy time in your life, and I wish I had recognized just how busy I was going to be in those first few months, and how important it was to get situated prior to the start of the program.

Relationships are Key

Finally, I wish I did not overcommit myself for the first few months of the program. I had previous plans already set up in regards to trips with friends, and events, which left little time for the various activities and events that program and the Stern community had to offer. I ended up juggling different events, and constantly feeling like I needed to choose between something I had previously committed to, and an event with new friends and classmates that was coming up. For incoming students, I suggest intentionally leaving time on your calendar free to continue to build relationships within the Stern community, and take advantage of all the opportunities and events that the Stern community has to offer. 

Overall, my experience at Stern was overwhelmingly positive, and while there are always challenges that accompany any situation, I am beyond thankful for my time at Stern, and all the positive memories I was able to make. While making decisions like going back to school can be daunting, speaking to current students and learning about their journeys is one of the best ways in which I was able to make my decision, and I hope that my experience can help prepare you for what is to come, wherever you are in your application journey.

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DBi Morocco 2023: Experience of a Lifetime

*NYU Stern’s Fashion & Luxury MBA program was renamed to the Luxury & Retail MBA program.*

Timothy Jaw

Timothy Jaw is a current Fashion & Luxury MBA student, specializing in Management and Luxury Marketing. Prior to Stern, Timothy built and ran his own brands, Jaw x Jawshop and OPTIONS New York.  Post-MBA, he plans to continue working on his brands.  At Stern, he is involved in the Luxury and Retail Club and enjoys meeting new people and being outside.

What is Doing Business in… or DBi?

If you’re looking to apply at Stern, you might have seen or heard about Doing Business In… or DBi.  It’s one of the programs that all Stern students can apply for in which you get to take classes in another country with a bunch of other NYU Stern MBA students, usually with a partner University for a week or two depending on the destination and timing.  In my case, I was fortunate enough to go to DBi Morocco in March 2023 over my Spring Break.

Why Morocco?

Two of my Fashion & Luxury classmates were also on my DBi and low key, their excitement about going to Morocco persuaded me to do this location as well.  Also, I ended up choosing Morocco because it worked well with my Spring 2023 course load and I thought to myself, when am I ever going to get the chance again to go to Morocco with 39 other people on an organized weekly agenda with site visits, company tours, and charter buses!?  Lastly, I never got to study abroad in undergrad, so the opportunity to travel internationally with my classmates and take courses abroad was at the top of my list of experiences I wanted to try while at Stern.

Was it worth it?

I’m not going to lie, I was a bit nervous and stressed out about going to my DBi Morocco.  I remember telling my classmates how I wish I didn’t sign up for it the week I had to embark.  However, this was just my fight or flight syndrome kicking in, and once I flew over the Strait of Gibraltar and saw the beauty of Morocco’s landscape I was immediately mesmerized and ready to experience what my next 10 days were going to be like.

Morocco was so lush and the DBi experience did not disappoint!

In terms of curriculum, I couldn’t have asked for a better partner school and itinerary.  The professors from NYU’s partner school, ESCA in Casablanca had guest speakers and company visits lined up for us all week and traveled with us everyday to each site.  They even went from Casablanca to Marrakech with us and gave us a tour of the historic sites, gave us a street food tour, and organized dinners at some of their favorite restaurants.  They demonstrated Moroccan hospitality culture to the fullest!  We got to hear from amazing women entrepreneurs from Morocco on a panel, heard from the head of Moroccan tourism, visited the largest soap and Moroccan oil manufacturer, and also heard from speakers who specialized in Moroccan finance, real estate, politics, and overall best business practices.

What was the best thing about it?

Being exposed to a new culture, interacting with the locals, and the overall energy of everyone on the trip with me was definitely my favorite part of the DBi.  Everyone was so nice, open-minded, and down to meet new people, embracing a culture that none of us were too familiar with, and exploring together!  I think this is the overall energy of all DBi at NYU Stern. 

Everyone that I met on the trip, whether from NYU or Morocco, was so open-minded and it was a breath of fresh air to be exposed to a country and landscape so different from New York City.  For the most part, none of us had been to Morocco before and this gave us all a chance to experience trying new things together and be out of our comfort zones in a group environment.  It really helped forge lasting memories, insights, and friendships.

Would you do it again?

It was the most magical time, the thrill of adventure, meeting new people, being submerged in a culture that I was not familiar with, and learning from the professors, working professionals, and entrepreneurs of Morocco.  Our program partnered with ESCA School of Management in Casablanca.  We met so many great people while attending the scheduled programming including Moroccan professors, women entrepreneurs, and many of the local business owners who shared their craft with us.  Not to mention, hearing more about the local industries and focuses of the country from these experts working in Morocco really opened up my eyes about the future of Morocco and Africa.  I actually can’t wait to go back and keep learning more about this continent.

In Summary

It was like NYU orientation all over again, the energy and excitement of meeting a bunch of new  people and going through an intensive but structured itinerary together.  You are with the same people for a week and traveling from city to city (in our case, Casablanca to Marrakech) and attending site tours, speaker engagements, and company visits all together.  Everyone was so nice and amazing and by the end of it I felt like we were on a reality show and we had just been gathered to film a pilot season of a show before going back to our lives.  We still keep the group text active, have a reunion event coming up, and I would do it again in a heartbeat; advising every student to partake in this or study abroad.  The adventure, thrill, value, and exposure to new cultures is far to none and will be an experience of a lifetime with memories and friends you will never forget!

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A Day in the Life of an F&L MBA Student

*NYU Stern’s Fashion & Luxury MBA program was renamed to the Luxury & Retail MBA program.*

Katelyn Vu is a current Fashion & Luxury MBA student, specializing in Luxury Marketing and Brand Management. Prior to Stern, she worked at Neo Media World (WPP) as a Marketing Manager. Katelyn has 5+ years of experience in digital marketing and strategy, partnering with EssilorLuxottica, Amazon, Sony and a variety of tech companies. At Stern, she is involved in the Luxury & Retail Club. Outside of work and school, Katelyn enjoys traveling around the world and trying different cuisines.

As an NYU Stern MBA student, my days are filled with classes, group meetings, networking events and social engagements. Thus, time management skills are critical and Google Calendar is my friend. No days are the same, but here is a snapshot of a typical day in my life as a “FLUX” (Fashion & Luxury) MBA student.

With multiple alarms starting at 7AM, my day usually begins around then. I often listen to news podcasts like Up First by NPR  as I prepare for school. Around 8:20 AM, I head down to the subway. Since I live near World Trade Center, my commute to school is only 20 minutes by train and it’s a great time to check my emails and skim through news articles from the Business of Fashion and Vogue Business sites. Once I get to school, I stop by Matto Espresso in the Stern Sosnoff Lounge for an iced latte and some baked goods to get myself ready for a full day of activities.

At 9AM, it’s time for class. Today, in Pricing class, we learn about regression analysis and profit maximization strategy. After the morning class, I swing by the Nyman Family Reading Room – aka the quiet grad lounge – on the 4th floor to work on my homework and review the cases for my next class.

For lunch, I usually pick up something nearby to munch on while continuing to work on my projects and papers. However, I have scheduled a coffee chat with a Stern alum today so I head to Hudson Yards for the meeting. 

After lunch, I come back to campus and swing by the Office of Career Development to prep myself for the recruiting season. The Careers team helps with job search strategy as well as resume and cover letter review, and mock interviews. 

At 3 PM, it’s time for another class. The afternoon session is Brand Strategy with Professor Gormley. We discuss the brand identity of legacy brands such as Chase and National Geographic. We, then, break into groups to work on our projects.

At NYU Stern, we get a lot of opportunities to meet with industry leaders as it is located in the center of NYC. Student organizations often invite company founders and industry experts to speak about their experiences and perspectives on different topics. These events are a great way to build connections. I usually say hello to the speakers and introduce myself at the end of each event. Today, we get to hear from Liah Yoo, founder of Krave Beauty. It’s so inspiring to hear about her journey in creating and growing her business, and how she has authentically competed in the beauty industry.

At 5:50 PM, I run to my pilates class in Soho. It is very important for me to try to stay healthy amidst my busy schedule!

By 7:30PM, it’s time to relax and socialize. I head to MacDougal Street right near campus to meet my friends for a drink and dinner. This is my chance to get to know my classmates and continue to build relationships that will last beyond graduation.

My day ends around 10 PM as I head home to prepare for the next day. 

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Reflections on our Winter Immersion in Florence

*NYU Stern’s Fashion & Luxury MBA program was renamed to the Luxury & Retail MBA program.*

Anna Smedsrud is a current Fashion & Luxury MBA student, specializing in Strategy, Brand Management, and Luxury Marketing. Prior to Stern, Anna was working as a retail negotiations consultant at Target Corporate in Minneapolis. Post-MBA, she will start as a senior consultant in customer and marketing strategy at Deloitte. Anna is currently involved in the Stern Run Club and is interning in retail operations at L’Occitane. In her free time, she enjoys trying out new NYC restaurants, reading fiction, and watching Bravo. 

It’s been almost 6 weeks since we arrived back in New York from our winter immersion in Florence, yet I’ve found myself missing the pear ravioli from 4 Leoni and the beautiful views of Piazza Santa Maria Novella nearly every single day. As a Fashion and Luxury MBA cohort, we spent 8 days together in Italy observing and studying the operations of multiple small and medium Italian enterprises and appreciating, up-close, the beauty of Italian craftsmanship. This trip was incredibly educational – as you can imagine, it was a 3 credit course! – but it was also filled with opportunities to appreciate art and culture and to form new and more meaningful friendships with my cohort. I walked away with a deeper appreciation for each of my 22 classmates, and I am so grateful for this time together.

I wanted to take this space to highlight my top three favorite experiences from Florence. I hope these highlights can give a small taste of the joy that was our 2023 winter immersion.

1. Manteco Factory – Manteco is a recycled wool company with a factory located in a small town outside Florence, and we had the opportunity to both tour the factory and explore their showroom. Manteco’s commitment to producing 100% recycled (and recyclable), high quality fabrics showcased that sustainability and luxury can live together as one.

2. Ferragamo archives and museum – we spent a full day learning about Ferragamo, the shoemaker to the stars, and his strong, strategic family and enduring, innovative brand. We walked through Ferragamo’s carefully kept archives, watched shoes being made in one of their factories, and explored the Ferragamo museum located within the Ferragamo house in the heart of Florence. 

 

3. Closing Seminar at NYU Florence – our last day in Florence was spent at NYU Florence, an academic building of New York University located in Villa La Pietra, a 1400s Tuscan villa gifted to NYU in the 1990s. The grounds were stunning, and walking through them, enjoying the sunshine and taking in the Tuscan mountain views was the perfect way to close out our time together.

It was difficult to narrow these top highlights as many moments from our time in Florence stood out. Honorable mentions include gelato outside the Duomo, vintage shopping at sunset, seeing Botticellis for the first time in the Uffizi, and countless, wonderful encounters with local Italians. Italy is a wonderful place to study fashion and to appreciate art, and it was the perfect place to kick-off our final semester as Fashion and Luxury MBA students.

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A Taste of the Fashion & Luxury (FLux) Curriculum

*NYU Stern’s Fashion & Luxury MBA program was renamed to the Luxury & Retail MBA program.*

Rose Soiffer-Kosins Headshot

Rose Soiffer-Kosins is a current Fashion & Luxury MBA student, specializing in Digital Strategy and Luxury Marketing. Prior to Stern, Rose worked in merchandise planning at Issey Miyake and styling at Nordstrom. Outside of work and school, Rose loves collecting vintage clothing and exploring Prospect Park.

My FLUX classes so far have covered a diverse range of topics, from Finance and Accounting to Marketing and Strategy. As someone from a more creative background and a tendency to avoid math at all costs, I have surprised myself with what I have been able to accomplish (like learning how to prepare an income statement). Much of this success is a result of coaching from quality professors who have demonstrated an unprecedented interest in my personal and professional development. Here are two classes that have impacted me the most so far: 

Becoming You: Crafting the Authentic Career You Want and Need with Professor Suzy Welch

I was lucky enough to be the first class of students to take “Becoming You” with Suzy Welch, and would highly recommend this elective to any incoming Stern students. Professor Welch, a bestselling author, Harvard Business Review editor, Today Show contributor, and wife of General Electric CEO Jack Welch, thoughtfully guided her first class of Stern students through a career coaching journey. Suzy provided valuable career-building insights through personal anecdotes, speakers (including the Editor in Chief of Linkedin!), and coaching exercises. My friends knew this class as my Tuesday morning “therapy” because every time I walked out the door I would be gushing about a new career epiphany. Although most of my classes so far have been focussed on learning specific business skills, Becoming You allowed me to step back and think more deeply about how to shape the rest of my Stern experience to align with my future goals. Stern’s student-run podcast, Stern Chats, recently featured Suzy on their podcast – I encourage you to listen!

Retail Strategy & Analytics with Professor Jack Hanlon

Retail Strategy & Analytics was a Tuesday evening favorite amongst my peers and I. 

Professor Hanlon, current VP of Data at Reddit, brought his impressive retail expertise to our case study discussions and accompanying lectures. Although this core course was a class of 50 (FLUX, Full-time, and Part-time MBA students combined), Professor Hanlon provided individualized feedback on every assignment. He emphasized the importance of learning from our peers, and encouraged us to share experiences from our previous positions. Although I have learned so much from my FLUX classmates, learning from non-FLUX students helped me to develop cross-industry perspectives. With guidance from Jack, our class unpacked cases from companies like Zappos, Home Depot, and Starbucks. Some companies persevered while others floundered. By the end of the course, I developed a playbook of strategies to solve a wide variety of challenges that any business may encounter, regardless of industry. 

These are just two of the many transformative courses I have taken during the past two semesters. Although it is bittersweet, I am looking forward to my final semester as a FLUX student. I will continue to expand my quantitative skillset through a Data Driven Decision Making course with Professor Xiao Liu, and will further prepare myself for my post-graduate career in a Luxury Marketing course with Professor Thomai Serdari. Although the FLUX curriculum is certainly not easy, it has been incredibly rewarding, and I feel confident that I am prepared to enter the workforce with more expertise than when I left it! 

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What to Expect in Your First Few Weeks of Classes

When telling my colleagues, friends, and family about starting the Fashion & Luxury program at Stern, many warily said, “well, I’ll see you in a year!” I thought, “huh, is school really going to keep me that busy?” 

Three months in, the answer is yes.

In twelve weeks, our cohort completed six foundational courses, plus a week of orientation. This week, we’ll tuck one additional course, Economics, under our belts and also begin Finance. Looking back, I’m impressed by the number of papers, projects, and presentations we submitted, plus the amount of learning we’ve accomplished in a condensed timeframe.  

So far, I’m having trouble picking a favorite among our classes. 

In Leadership, we used case studies to understand decision-making and leading change, first with emotion, then followed by logic. Most memorably, groups pored over a case about race cars, tasked with the decision to race or not to race, knowing we risked an engine failure at a certain temperature on race day. Fast-forward: turns out the data and situation in the case were identical to the problem presented to engineers launching NASA’s Challenger. The takeaway? Always ask for all the data before making a critical decision, no matter the risk to reputation or reward, and know when to stop, regardless of investment or emotional attachment.

In Business Communications, we learned by doing, presenting multiple times per class, and simulating a group presentation to senior executives at a company (of our choice) facing a reputational risk. This short-but-snappy course quickly got us into shape, conditioning us on best practices in presentation-making, email-writing, and public speaking.

And then there was Accounting, my first 8am course ever. Despite my personal wariness at the beginning (I don’t do numbers before noon), Professor Bonacchi guided us expertly, using the process of producing and selling chocolate cakes to walk us through income statements. Furthermore, he knew when to take a step back, more than once commenting, “I see your eyes are like a branzino in the oven…let’s take a break!” Another highlight? The CFO of Gucci joined us as a guest speaker. 💁‍♀️ Suffice to say, I have many fond memories of Accounting.

In Statistics, we tackled real-world probability concepts, once dissecting an article about MBA salaries for a group paper. Here, we learned how to identify confounding and lurking variables, understand the importance of sample size, and interpret data given to us. I walked away from this course with not only new math skills, but also an appreciation for asking questions about the presentation of data.

In Marketing, we had guest speakers from Converse and Smart Design, plus examined cases about Sephora and direct-to-consumer brands. By the end, we were able to choose a brand and string together a complete customer journey based on our newfound marketing knowledge.

On top of these five foundational business courses, we simultaneously worked and learned in our NYC Immersion course. Unique to the Fashion and Luxury MBA program, this class placed us in front of industry experts and icons, plus allowed us to get our feet wet as MBA consultants at PVH and Perry Ellis International. If we’re playing favorites, this class was mine.

Highlights included…

  • Kicking off with a presentation from the CFO and COO at Bonobos, David Sasson, detailing the types of jobs and functions we can consider in the industry
  • Hearing from a panel of our program’s mentoring council, moderated by Professor Jeff Carr
  • Pitching brand ideas to Sarah LeFleur, founder and CEO at MM LaFleur
  • Listening to Fern Mallis and PC Chandra speak to the history and future of NY Fashion Week
  • Hearing from the digital team at Tapestry about their innovations in e-commerce
  • Speaking with Revlon’s Head of Marketing in their luxury division 
  • Presenting final proposals to PVH/Perry Ellis on our consultancy projects

… plus many, many more. As someone with minimal professional experience in the fashion and luxury sectors, I found this class brought me up to speed on the challenges and trends in the space, both in light of COVID and more broadly. Now, headed into the rest of the program, I feel Stern has set us up with a solid toolbelt of foundational skills, plus industry knowledge, to guide our focuses, electives, and soon, job searches – all in just twelve weeks!

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Learning Through Experimentation: Leadership

The bar was set high

Receiving my undergraduate degree in business, I really thought that my core courses over the summer were going to be a carbon copy of college- I was wildly incorrect about that in the best way possible. Every class exceeded my expectations; however, Leadership with Nate Pettit was on another level. Going into leadership, I had insanely high expectations of the class because I had taken classes somewhat similar to leadership in college, such as Organizational Behavior and Law & Ethics. Both courses in college provided HBS articles with discussions to follow in class- your fairly typical b-school experience.

So you want to be a leader…. Right?

Professor Pettit was able to take that typical business school class experience and morph it into a genuinely thought-provoking mixture of tough conversations to have(with classmates, himself and co-workers), coursework, in-class exercises, and reflections. One of the first questions that he asked in class, “ so who wants to be a leader?”…. Every hand in the 22-person class goes up. The professor then follows up, “so why?”.  Not one sustentative answer was provided.  Some twenty minutes later, everyone was participating in a thought-provoking conversation as to why the term “leadership” tends to be glorified, especially in business school.

You will have an amazing case and conversation with Professor Pettit over Mount Everest.

In Class Experimentation

Another example of Professor Pettit making Leadership an amazing experience was our in-class exercises. One such class focused exclusively on verbal and non-verbal communication. Prior to the class, I thought I had great interpersonal skills and was great at communicating with everyone- little did I know, I was wrong. This specific exercise was broken up into groups that had to be silent and play a card game. The rules were that no one could verbally communicate and you would be penalized if you muttered a word. Once someone lost, they moved to another part of the class to play the card game with another group. My group won the first game, and then a classmate of mine came to our group. We played our silent card game, and I won. As I went to claim the cards to assert my victory, she signaled vigorously with her hands that she had won. I thought to myself, “she’s definitely wrong, she doesn’t know how to play cards at all; clearly I won according to the rules provided to me.” Shortly after the second game, people started whispering to each other, a clear violation of the rules. Then those whispers became louder and louder as the game went on, and no clear winner was assigned. Finally, after several rounds, a confused group of students went back to their seats to find out that Professor Pettit had given each group in our class a different set of instructions. Each team playing cards would, therefore, think they won and would have to non-verbally communicate with everyone else in the group to assert who won. After the exercise, we de-briefed, and it was fascinating to learn: A) how much we rely on verbal communication, and B) communication can break down too early.

What separates Professor Pettit from other teachers is his unwavering ability to accept feedback and try to make the class better as we go along. He places an extraordinary emphasis on making sure students feel fulfilled rather than getting the highest paying jobs possible. In almost every class, he talks about a personal or professional failure of his in order to make the classroom conversations more approachable. He is always asking tough questions in order to help his students improve personally and professionally, and I am incredibly thankful to have taken his class.

 

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INTENDING

Given the structure and intensity of the one year MBA, I realized very early on that intentionality is key to maximize my experience and fully take advantage of everything Stern has to offer. Being intentional helps to set goals, from which I can work backwards to develop an actionable plan to success. Most importantly, this attitude will hopefully serves as a GPS, navigating me through my career transition and personal development while at Stern.

Intentional about goal-setting
Coming into Stern, I was absolutely sure about one thing – absorbing as much information as I can to enable my career switch from finance to brand management. With that, I looked into resources at Stern that would widen my network and introduce me to new opportunities. For example, I’m excited for Stern Luxury & Retail Club’s various events to start in the Fall semester, especially the Annual Stern Luxury & Retail Conference. I also look forward to building a relationship with my mentor Elana Drell-Szyfer. Professor Carr had set up the mentoring program where every student in the Stern Fashion & Luxury (F&L) MBA program is paired up to a mentor from the Stern Fashion and Luxury MBA Council. Beyond these, I made a list of activities and clubs that would help in my career transition. Although the list is constantly adjusted as I receive more information and develop more interests, having a concrete goal to strive towards set my sail straight in these first couple of weeks at Stern

Intentional about choosing classes
Choosing classes for the Fall semester is one of the most stressful things I have done thus far. Knowing that I only have one year and a finite number of credits for electives, I was initially overwhelmed by all the options. And even more so after talking to fellow students and alumni on which classes they found most intriguing. After dreading and avoiding the task for a week, I turned to my trusty old friend Excel and made a matrix. I went through the course catalogue, researched different professors and read samples syllabi. Eventually, I came up with a short list of classes that were interesting and listed (even color coded) them by professors, reviews/ratings and which specializations the classes fulfilled. This list saved me from multiple potential nervous breakdowns! Ideally, I’d like to graduate from the F&L program with specializations in Luxury Marketing, Strategy and Digital Marketing (very aspirational, I know). Because I am looking to expand knowledge in specific functional areas, being intentional with class selection was extremely important for me. With this list, I was able to assess how classes stacked up against each other and which ones maximized exposure to brand management and marketing skills.

Snapshot from my handy class selection list

Intentional about finding your tribe
The world isn’t just rainbows and butterflies and things get rough more frequently than we’d like. And so it takes a village to succeed. I’m so glad to share my MBA journey with these classmates and look forward to getting to know each other better in the course of next year. It’s crazy to think that we will be spending almost (if not) every day together for the next year. Cheers to friendships, shared experiences and growth!